After sales service.
Handing over the keys.
As an acclaimed motorhome manufacturer, Horizon Motorhomes ensures our After Sales Service extends beyond the point of sale. We believe our responsibility persists post-key handover for your new RV. Upon becoming part of the Horizon family, you’ll receive a personalized tour of your vehicle. Additionally, we arrange a two-night stay at one of three nearby caravan parks, facilitating easy access to our support should you require assistance.
This commitment underscores our dedication to providing comprehensive customer care and ensuring your continued satisfaction with your Horizon motorhome experience. Our goal is to foster long-term relationships built on trust, reliability, and unparalleled service excellence. We take pride in accompanying you every step of the way on your journey, ensuring peace of mind and enjoyment of your Horizon motorhome adventure.
Once you hit the road.
Our Service Team, while you are touring Australia, is second to none. You have a direct line to the Horizon Motorhomes’ factory giving you constant back up service, no matter where you are. Imagine having a qualified motorhome manufacturer on the other end of the phone if you need them. If it is back up service you need while touring, we can Google your location, find a repairer in your location, test their ability using our trades people speaking to theirs & book an appointment. Our service technician will discuss the time required to rectify your problem and let the repairer know the required procedure.
Oh, have you checked out our Hints and Education page? You might find some interesting videos.
Road trip ready.
Is your RV road trip ready?
Have “peace of mind” before leaving home.
Horizon Motorhomes service centre, BCMC RV Service Centre, can service your Horizon Motorhome or Frontline Camper.
Before you hit the road, let our service team give your RV a multi-point safety check.
Testing your electrics, plumbing and gas – ensuring all vital components are in working order is absolutely essential to being road safe.
Booking your RV in could prevent issues at a fraction of the cost of repair.
Let us give you peace of mind for your next adventure.
Call our service centre today to book!
02 6681 1007
16 Piper Drive, Ballina NSW 2478
Monday to Thursday: 7.00am to 3.30pm
Friday: 7.00am to 12.30pm
Closed: Saturday, Sunday, Public Holidays, Easter Friday to Easter Monday, during the Christmas break – please call for details.