Customer Care

Customer Care

Servicing your Horizon Motorhome

Horizon Motorhomes have a dedicated service centre with BCMC their exclusive dealership. Based in Ballina, Northern NSW, BCMC RV Service Centre are the specialists in servicing and repairs of Horizon Motorhomes and other well-known RV brands.

At the BCMC RV Service Centre, their experienced team of service technicians fully understand your Horizon Motorhome.

Because they work so closely with the Horizon Motorhomes team during our manufacturing process, they know how your vehicle has been built and maintain the highest levels of attention and quality throughout any modification or service.

The BCMC RV service technicians uphold the highest Australian standards and safety regulations.

We recommend you book your motorhome in for an annual RV check, especially before any long trips.

While any services to your motorhome are being carried out, you have the opportunity to use the Customer Lounge or Courtesy Vehicle to pop into Ballina and explore the area while you wait.

BCMC also provide a well stocked parts shop with items that are commonly used within the RV industry from brands like Fiamma, Domestic, Waeco and Camec. For more information on the BCMC RV Service Centre please call (02) 6681 1007, or email service@bcmc.com.au

Warranties

Each vehicle comes with a manufacturer warranty:
Fiat Ducato – 5 years
Mercedes Benz Sprinter – 3 years
Horizon Motorhomes/Construction/Cabin Warranty – 3 years
Individual Appliance Warranties – variable

Resale
Horizon Motorhomes have outstanding resale value. Even though you will want to hold on to your Motorhome for many years, it is reassuring to know that when it is time to sell or upgrade, the strong recognition of the award-winning Horizon brand the high quality of craftsmanship and materials ensures a good resale price. Horizon’s exclusive dealer, BCMC, can help with the smooth resale or trading up of your motorhome.

Licence
Standard Car Licence

Factory & RV Service Centre

16 Piper Drive
Ballina NSW 2478
Australia

P – (02) 6681 1007
E – service@bcmc.com.au
Opening Hours: Monday to Friday 7:30am to 4pm (Closed: Saturdays, Sundays, Public Holidays, Easter Friday to Easter Monday, and between Christmas and New Year)